Do I need to understand how it works?
No. You design and sell the product. We handle everything that makes it work, and we check every design before it goes to print.
Do my customers need an app?
Nobody needs an app to read a Keytra tag. Setup takes about a minute on the customer's phone, and the link on your packaging takes them straight there.
Who owns the customer?
You do. They buy from your store under your brand. We never see their details, and their message is stored only on their tag.
What happens to tags if Keytra goes away?
The message is written on the tag itself, and the page that shows it is a simple static page with no servers or databases to keep running. That's what lets us promise it works forever.
Can I use my own designer?
Yes. We'll work with them directly and share our placement guide. If you don't have one, we can help you find one.
Who's responsible for the physical product?
You are, along with your print partner: materials, safety, and labeling for the markets you sell in. We're responsible for the Keytra part working as promised.
Where can I sell?
Anywhere: your own store, marketplaces, events, or retail. Keytra doesn't take a cut of your sales.